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12X a UCaaS Leader in Gartner Report

12X a UCaaS Leader in Gartner Report

Marvin Henson

8 Mar 2024

UCaaS - The Way to better Productivity through improved Employee Experience

We pleased to celebrate once again, that one of our UCaaS product partners 8x8 have been named a Leader in the 2023 Gartner® Magic Quadrant™ for UCaaS. This marks the 12th consecutive year of recognition as a Leader, something no other vendor in our industry has been able to achieve. 

As one of  a very few UCaaS (Unified Communications as a Service) vendors to also be recognised in Gartner’s CCaaS (Contact Centre as a Service), where they have been included nine years in a row. A testament to the power of integrated UCaaS and CCaaS platforms. 

Gartner credits this leading vendor longevity being well aligned to customers desiring bundled UCaaS and CCaaS solutions. Their industry-leading global reach and broad integration portfolio for Microsoft Teams, including a Microsoft-certified contact centre solution, are other strengths that stand out in the report. 

Before engaging with suppliers why not discuss your current or upcoming requirements with us and get the full picture. As an experienced industry Vendor-Agnostic Technology Advisor we offer an independent view to help shortlist potential providers and get your copy of the Gartner Report

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Who are Gartner?

Gartner, Inc. are a well respected American technological research and consulting firm based in Stamford, Connecticut, that conducts “Cross market research on technology and shares this research both through private consulting as well as executive programs to assist with informed buying decisions.

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