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Need business telephone system maintenance?
Minimise disruption to your organisation

Business Telephone System Maintenance from a UK leading national provider of Business Telephone System support.

The professional reassurance that, should systems go down, your business won’t suffer.
With the average maintenance call-out fees standing at £1,000, the cost of your telephone system failing can be crippling on both your business and your bottom line. Long term, cost-effective service plans mean you can rid your business of these surprise maintenance charges, for good. With our bespoke packages and highly-trained engineers just a stone’s throw away, you can rely on our team to get your business back up and running in minutes, not days

Technical Support for Customers

What is Break-Fix Maintenance?

We know you need to be switched on at all times which is why our system maintenance covers our wide range of voice, IT systems and hardware.

Cloud Solutions Break-fix Maintenance offering has been specifically designed to help support your
transition from legacy older PBX and IT services to the convergence of Voice, Video and Data communications at your pace.

Maintenance on a range of voice and hardware. Break-fix Maintenance is a reactionary business model that relies on the repair of systems and/or equipment when they fail.

The aim has been to standardise break-fix capability into a pre-packaged product with the ultimate goal of PBX (Telephone systems) maintenance support. Below are an example of the systems we cover

We know you can’t afford to be unavailable to customers, which is why we’ll make sure you’re always on.

Telephone system support - examples

Avaya Index
Avaya IP Office 403
Avaya IP Office 406
Avaya IP Office 412
Avaya IP Office 500 AvavaIPOfticeServer
BT Inspiration
BT Norstar Compact BT Pathway
BT Renown
BI Revelation
BT Versatility
Ericsson BP250 Ericsson BP50
Miter MIVO250 5000 NEG SL1100
NEC XN120 Norstar Modular
Nortel BCM 200
Nortel BCM 400
Nortel BCM 450
Nortel BCM 50 Panasonic KX-NCP 500/1000
Panasonic KX-TEA Panasonic KXTDA Panasonic KXTDE Panasonic NS700/1000 Samsung DCS816
S a m s u n g OfficeServ 7030
Samsung OfficeServ 7100
Samsung OfficeServ 7200
Samsung OfficeServ
Siemens Hi-Path 3300 Siemens Hi-Path 3350 Siemens Hi-Path 3500 Siemens Hi-Path 3550 Siemens Hi-Path 3700 Siemens Hi-Path 3750 Siemens Hi-Path 3800 Siemens Hi-Path 540
Toshiba DK280 Toshiba Strata CIX
Toshiba Strata CTX,

What are the benefits of  Break-Fix Maintenance?

  • A wide range of cover options to suit your business needs

  • Bank holiday cover included in most packages

  • Critical response times of 1 to 4 hours

  • Engineer to site options available

Why choose our team

Leading Partnerships

Future proof your business with our leading phone systems that use advanced technology. Rest assured you’re in good hands as we partner with the likes of Gamma, Mitel and Avaya amongst others..

Excellent Support

As the largest provider of multi-vendor systems maintenance in the UK, it’s important we can reach our customers. We can reach 97.5% of UK businesses within one hour thanks to the largest in-house engineering force in the UK so, if you ever do need phone system support, we’ll make sure you’re back up and running as soon as possible.


Our System Maintenance offers a critical response time of 1-4 hours, and we can send an Engineer to site if needed. You can rely on us for support whenever you need it.

Experience & Choice

We understand the importance of being switched on at all times so we provide a wide range of cover options to suit every businesses needs and to help you stay ahead of your competitors and in-touch with your customers

Great Value

We offer cost-effective IT support to ensure your business is back up and running in no time if you ever experience any issues.

Excellent Customer Service

Our partners friendly, UK-based 24/7 fault team are on hand should you ever experience a fault and with a 4.4 score on Trustpilot it's evidence of our suppliers  commitment to our customer satisfaction

Why talk to us first?

Solihull-based Cloud Solutions for Business offers guidance on enhanced business solutions. By providing best practice advice, and technology solutions, Cloud Solutions for Business helps you remove barriers to growing your business by helping to Reduce Operational Costs, Improving Efficiency, Visibility and Profits in line with your business strategy.

Can't wait? 
Call us 0330 6600464

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