The Benefits of UCaaS for Business
Employees, partners and customers can connect intelligently and effortlessly to increase business efficiencies, save money and increase profitability.
Ask us about our Vendor -Agnostic options from Zoom , 8x8 , MS Teams, Gamma , Daisy Hosted Voice , 3CX , Avaya , Cisco , Unify and others. Take a look at the the video's here
Engage at The Speed of Customer Expectation
Zero time. Tiny budgets. Huge plans.
You can overcome your biggest hurdles by unifying your business phone service and more. It’s easy to turn on, a doddle to use, projects a professional business and is easily affordable for small businesses .
Now you can compete against the bigger companies and win, with services that project an image as big as your aspirations.
Win New Clients & Support Existing Customers Better
Project a big-company image with enterprise features like auto receptionist, music-on-hold, web conferencing, screen share, VoiceMail, chat and video meetings.
Reap enormous savings in time and monthly phone bills through improved productivity
Stay connected on the move with mobile apps, company-wide extension dialling, advanced call forwarding and voicemail-to-email.
Unify all your employees and business partners with one phone system that works wherever they are—in the office, at home or on the road.
Retain & Grow Your Existing Client Base
Recent surveys illustrate that Customer Experience now ranks higher than Low Prices for customers wanting to buy from you. They are also prepared to pay a premium of up to 30% to get that better experience from businesses.
For happier customers and more repeat business UCaaS (unified comms solutions) allow inbound calls to be routed to where ever they can be answered efficiently - Your office, PC/Mac, Mobile , even a virtual assistant working from their home.
Customer Help-Desk solutions can assist you to manage inbound and outbound calls where you have a busy flow of calls.
Connect the customer to the right person every time, with skills-based routing.
Maximise sales and office productivity with automated dialling features and CRM integration
Spend less time managing customer sales, with easy-to-understand reports that show you how you’re team are doing.
Improve customer service with call monitoring and call recording.
Add new employee's, business partners and improved capabilities effortlessly to adjust to seasonal demand or long-term business growth.
Reduce Risk With Built-in Business Continuity
Duplicate your office with fast and easy failover.
Ensuring business continuity in a disaster whether you or your team are fielding incoming sales calls or customer service enquiries, it’s no secret that customers who can’t reach you won’t be customers for long.
Our suite of solutions ensure the availability of your mission-critical business operations – without doubling your costs through replication of office services.
So with flexible and comprehensive features, you can be sure that in the event of a natural disaster, regional pandemic or human-error-related outage, for your customers it’s “business as usual”. And potential customers will be connected and served – perhaps while your competitors are scrambling to get back online!
UCaaS - Choosing the Right Hosted Cloud Telephone System for Your Business
Forget arranging meetings weeks in advance. Bring people together for an Ad-Hoc on-line conference call, video or presentation which can save oodles of time and resolve challenges much quicker.
At the pace we all work at today means being available to respond can be the difference between winning or losing business.
Being responsive to clients, staff and suppliers mean decisions can be made much quicker, take advantage of opportunity and reflect a great customer service
Your Office Anywhere
As an extension to your office phone system you have access to office applications and can see availability your colleagues - Business as usual
Our solutions include Zoom , 8x8 , MS Teams, Gamma , Daisy Hosted Voice , 3CX , Avaya , Cisco , Unify and others